Dalhousie Medicine Tutor and Preceptor Resource Centre

MedIT Instructional Support:

1-902-494-1234

class@dal.ca

Office Hours:

8 a.m. - 5 p.m., Monday -Friday

Technical help: toll-free help desk number: 1-800-869-3931
        Dalhousie ITS and Help Desk employees can help with issues such as:

• remote access
• logging in
• Dal e-mail problems
• basic Brightspace questions/problems
• helping you reset your Net ID password
• helping you with your PIN or Dal Online, etc. (Since One45 is a Faculty of Medicine-specific product, any One45 problems would best be addressed through UGME either in Saint John or Halifax.)

Toll-free help desk number: 1-800-869-3931.  Also available via e-mail: helpdesk@dal.ca
For more information, visit the Dal ITS Help Desk page: http://its.dal.ca/helpdesk/index.html

Self-serve NetID/password help
Navigate here to look up or activate your NetID, reset a forgotten or expired password, change your password, or register a password reset e-mail (secondary e-mail). The NetID & Password page is a very useful site to visit before you need to reset your password so that you can give them an alternate e-mail address to help with password resets.

Dal web/system status
Check Dal's system status page to find out information on any outages (OWL, library services, e-mail, etc.). https://status.dal.ca/services.php

Dal Card

For problems with your Dal Card contact the Dal Card office: dalcard@dal.ca, 902-494-2334.   

Libraries' Hours and Contact info:

Kellogg library (Dal Halifax health sciences library) 
 

Dal Libraries' Live Help Reference Chat Service

Need to chat with library staff? Check out the Novanet live chat service here:  http://libraries.dal.ca/ask_a_librarian.html