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Document Delivery for Distance Students

Document Delivery Tutorial

Learn how to order material for free from other universities by watching this quick video!

Document Delivery

If the book or document that you need is not available through the Novanet libraries, you may wish to order the item through the Dalhousie Document Delivery service. This service is free of charge to Dalhousie students and faculty who hold a valid Dal ID card, and as long as you request delivery to a Dalhousie library.

But it's not at Dal!

First - is it in Novanet?

Materials listed in Novanet may be requested clicking the "Document Delivery & More" option. 

Clicking the "Go" button beside "Document Delivery" will take you to the CAUL Document Delivery request form. Log in with your barcode (the 13-digit number on the bottom of your Dal card) and password (the last 4 digits of your phone number). The form will be automatically filled in with the information of the item you want but please check that the information is complete, add a "need by date" and any notes, click on the box next to the copyright statement and submit the request.

Document Delivery requests filled by any Atlantic Canadian university library will also normally arrive within 3 business days. If the material is not locally available delivery times will vary.

You will be notified by email when your requested material arrives. All requested items are to be picked up at the Access Services desk at the Dalhousie Library you specified on the form.

King's students must pick up books at the King's library. Articles will be delivered by e-mail link to your registered Dalhousie/King's email address.

It's not in Novanet, now what?

Use the following link to the CAUL Document Delivery Request form. The same Document Delivery login and services as described above apply. Select the appropriate "Loan/Book" or "Copy/Article" option. Fill in the form and submit the request.

Requesting Items

1. Request a book or a copy of an article to be delivered to you:

Use this form  Distance Document Delivery Request forms.

To Login to the Request Form:
User Login = your library barcode number (2126...) on your Dalhousie ID card
Password = the last 4 digits of your phone number registered with the Dalhousie Libraries

Delivery of material

  • Items are delivered directly to you: articles electronically, loans via courier.
  • Restrictions outside Canada: Due to location, available delivery options or excessive cost, delivery of Dalhousie books may not be possible.
  • Delivery of non-Dalhousie books is not possible outside Canada.

Returning material

Dalhousie Libraries deliver material at no charge to our distance users. A pre-paid Canada Post shipping label is included for returns. 

  • You are responsible for returning materials by the due date.
  • Use the return address label provided for you.
  • Do not remove the blue document delivery wrapper around an item.

2. Borrowing from a nearby Canadian university library:

You can borrow directly from most Canadian university libraries using your Dalhousie ID card and your CAUL card (apply for a CAUL card when you set up your library card). If you live near a participating library, borrowing directly from that library may be the quickest way to get your materials.

3. A video tutorial is available! Check out our video on Document Delivery for Distance Students.